In July 1992, Nancy Stollsteimer purchased Benchmark Travel, located in Germantown, NY. One year later, she purchased Empire Travel Consultants and eight years later she purchased Rotterdam Travel and most recently January 2005,
she purchased Goldsmith Travel forming what is now Empire Travel Services located at The 20 Mall in Guilderland, NY. Beginning with a staff of 2, Empire Travel Services continued to grow to its current staff of
With 45 years of combined travel experience, Empire Travel Services
has developed into one of the Capital District's fastest growing leisure,
corporate, meeting planning and Association Management.
Tim & Nancy with James Caan at
Tim & Nancy with David Hyde
Pierce at the Alzheimer's Gala
MORE ABOUT OUR STAFF....
Nancy Stollsteimer -
president and owner of Empire Meeting Solutions and Empire Travel Services, both
companies a part of Benchmark Business Group. Nancy has over two decades of
experience as a leader and pioneer in the travel industry. For the past 23+
years, Nancy has focused on the growth and development of the Benchmark Business
Group model through the acquisition and successful integration of several other
travel agencies. As a NYS Certified Woman/Minority Owned Business, Nancy knows
firsthand that a thriving business in the current economy is a benchmark in and
Tim Cietek -
CEO, Tim is the right-hand to Nancy, providing valuable counsel and more than
three decades of management and sales experience. Tim has been a key component
of Benchmark’s success since joining the organization in 1991. Tim has brought
to the company the insight and knowledge developed as a product manager within
G.E. Corporation as well as being proprietor of a successful restaurant. Tim
holds a BS in Marketing and Management from Siena College.
Tim's expertise is in luxury
group and individual incentive travel.
Tina Palmer-Ottman -
Tina has been in the business for over 25 years
specializing in luxury travel both for individuals and groups. Tina has
travelled extensively throughout her career to many luxury destinations in the
United States and the Caribbean. Tina currently handles all of our V.I.P.
clients for both individual and family vacations.
Greg Kuritz -
Greg started his travel career
by attending Empire State Travel School which later evolved into a job at 76
Travel and teacher at the school. In 2005 Greg join Empire Travel Services
as a travel consultant. Greg’s duties at the agency
include making reservations for corporate and leisure clients, maintaining the
company’s website and Facebook page as well as designing brochures and signage for
corporate meetings and events.
Walt Disney World is one of
Greg’s favorite destinations. He looks forward to future trips to Las Vegas and
Greg is an avid movie and
music fan with a CD collection of over 8,000 titles and a DVD/Blu-Ray collection
of over 2000 titles!
Michelle Jackson -
After spending four years working in Convention
Services at the Albany County Convention & Visitors Bureau, Michelle joined the
Empire team as Conference Services Coordinator in January 2014, working solely
in the meetings department and assisting with all aspects of conference
Michelle Boiani -
Michelle Boiani is VP of
Conference Operations at Empire Meeting Solutions, a full service conference
management firm. Michelle recently joined the team in November 2017. With 19
years of experience in the Hospitality and Meeting Planning Industry, Michelle
represents Empire Meeting Solutions by assisting clients with contract
negotiations, conference planning and execution of event operations.
After graduating college from
Russell Sage in Troy, NY with a Bachelor’s Degree in Communications/Public
Relations, Michelle moved to Atlanta, Georgia where she pursued a career in the
Hospitality Industry. Michelle worked as a Senior Sales Manager at Four Star
Properties and Resorts in the Atlanta area. In 2005, she left the Hotel Industry
and accepted a position with CEI as a Senior Meeting Planner. Over the last 12
years with CEI, Michelle sourced and planned high level Executive Meetings for
GE Power domestic and globally, ranging from Sales Training Meetings, Tradeshow
and Exhibits to upscale Customer Events. Michelle recently moved back to
New York State and resides in her home town of Saratoga Springs with her fiancé
and three dogs.
SPORTS / GROUPS SPECIALIST
Karen Dominy -
Karen as been the business for well over 30
years and has established herself as the premier agent in the field of Sports
and "high-end" travel. Karen manages the travel for many teams in the
Arena Football league as well as multiple teams in Semi-Pro Soccer and Lacrosse
throughout the US.
Jerry Dickson -
After over 23 years in the business, Jerry has
evolved into a specialist in luxury golf retreats and group cruise travel.
Jerry is currently located in the golf capital of the Untied States, Myrtle
Beach, North Carolina with hundreds of golf courses at his disposal.